Settled

Settled is an estate agency which aims to provide assistance to homeowners looking to sell or buy a home using technology and modern solutions to make the processes of finding, financing, and selling a home speedier and less complicated for everybody involved. Settled aims to give the homeowner maximum control of where, when, and how their home is sold by giving them all the tools and support they need to sell their homes in a smooth and transparent process. They aim to eliminate the need for a middleman, or an estate agent, giving homeowners the chance to write their stories, and sell their homes on their own terms. They pride themselves on bringing the buyer to the seller and encourage them to make a connection that personalises the sale of the home.

What Type of Estate Agency is Settled.co.uk?

Settled is an online estate agency, which uses the advantage of being connected to hundreds of property sites to provide homeowners with a wide exposure for their homes, in such a way that it leads to the speedy sale of the home. They provide support to the homeowner, including help with taking pictures, creating adverts, managing offers, and the negotiation process leading up to the completion of the house sale. They claim that 98% of their customers sell their houses at or above listing price. Settled.co.uk offers a personal home selling hub for consumers where they can manage the subtleties of selling their homes, from adverts to viewings, negotiations, offers and more.

What is the Background of Settled.co.uk?

Settled was founded in 2014 by a brother and sister team, Gemma and Paul Young. The duo had career histories of property and the use of technology to improve daily activities, and used their knowledge to create the recipe of an online estate agency which reduces the complexities and difficulties normally associated with selling or buying a house. Since its launch in 2016, Settled has helped customers sell over £250 million worth of property and attracted seed funding of £1 million from Silicon Valley-based 500 Startups.

Are Settled reviews good?

Settled generally has positive exposure in the media thanks to the founder duo Gemma and Paul’s background in technology and property. The £1 million seed funding from Silicon Valley-based 500 Start-ups also gave the company a positive trust rating boost. In July, 2016, Settled was pitched against an independent high street agent in Bath on the BBC The One Show, and came out on top with 4 out of 5 buyers expressing a definite preference for Settled.

On Trustpilot, Settled has a total of 102 reviews with a total score of 9.4 out of 10 and a 5 star rating of excellence. A read through of the reviews reveals customer to be largely satisfied and highly impressed with Settled’s services, with most of them echoing the excellence rating that Settled has on the Trustpilot page. They cite professionalism, speedy response, and swift sales after signing up with Settled as the main reasons for their satisfaction.

On Settled’s website, the testimonial pages are generally filled with excessive praise from customers as well.

How Much Does Settled Charge for Selling my Home?

Settled provides a single package for all its customers, unlike most other online agents. There is no tiered service package or premium package as is common with estate agents. Every subscriber gets access to everything Settled has to offer for a fair price. They charge a one-off fee of £499 (current price at time of writing) with no commission on sale or any other fees. The one-off fee entitles you to a lot of services, including the following

  • Professional Photos: Settled arranges for a professional photographer to take flattering pictures of your home to maximise the attractiveness of the home to the buyer.
  • Listing on Rightmove and Zoopla and hundreds of other property listing websites for as long as it takes to sell your home.
  • Professional floorplan: Subscribers to Settled’s service will receive a professional floor plan for the home advert listing included in the one-off fee.
  • For Sale sign: Settled offers free For Sale signs to generate leads and give homeowners a better chance to stand out from the crowd.
  • Valuation Support: with Settled, you get instant and detailed professional valuation guidance, generated from millions of data points
  • Viewing management: You will receive help managing the viewing of your property using Settled’s personal dashboard for your home listing, and if you choose not to personally attend the viewings, Settled will give you resources that can help you manage the viewings of your home.
  • Feedback: the Settled team helps you manage after-viewing by asking all viewers for feedback so you will know exactly what is going on with your house sale.
  • Negotiation support: If you would like, Settled can help you manage negotiations and offers on your home.
  • Access to Settled personal home selling hub, where you can manage your viewings and offers 24/7.
  • Other general customer support

Where do Settled Estate Agents Advertise my Property?

Settled’s secret is the ability to offer you maximum exposure that exponentially increases the chances of your property being seen, and great offers being made in record time. Settled advertises your property on major property listing sites such as Rightmove, Zoopla, Mouseprice, and PrimeLocation within a few days of you signing up. They also claim to list your property on 500 other property listing sites for up to 12 months if needed. However, they claim that most homes are sold in an average of one month from the listing date.

Settled Estate Agent Summary

Settled offers a unique blend of innovative technology, estate agent experience, and great customer service that provides the needed support for homeowners from the beginning of the house sale till the end. Their one-off fee offers value with all the thoughtful features attached to it, and with their claim of helping homeowners save up to £5000 in unnecessary agent fees. Added to this, a 98% chance of selling your house at the asking price or higher sounds like an undoubtedly attractive claim. If you are looking to maintain control of your house sale and want to experience an open and transparent process throughout, then Settled is definitely a service that should be tried. Their excellent TrustPilot ratings also add credence to their offerings and claims. Settled.co.uk might be an online service, but the service they provide is both personal and professional in nature.

Settled’s unique selling point is its focus on using technology to simplify the house sale for any person who wants to DIY. This gives an indication that Settled does have a clear vision, especially for customers that would be glad to eliminate estate agents when selling their property. But there is a second group of customers that Settled doesn’t seem to have a line for: that is customers who would prefer to pay estate agents and take away the stress of everything associated with the sale of their home, particularly viewings, negotiation, and offer management.

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