Hatched Estate Agents

Hatched started out as one of the pioneer online estate agencies when it began to trade back in 2006. Its objective was to follow a different approach, which would disrupt the high street estate agency model by providing homesellers cost-effective solutions online.

Having met those goals, Hatched has continued to evolve over the years. It has integrated traditional agency features into its dealings to provide enhanced solutions to its customers

What Type of Estate Agency is Hatched?

Hatched deals as an estate agent on both online and offline fronts, and as a result is classed as a hybrid estate agent.

Having elements of the traditional estate agency etched into its operations means it can provide the same services as high street agents without the over-the-odds fees often associated with them.

Like other online agents, Hatched charges a fixed rate rather than slap a percentage cut on the entire price of the property as is the case with traditional agents. It also offers its customers the choice of using pay-as-you-go extras such as Premium Listings on authority property portals, Buyer Negotiating services, and Accompanies Viewings that has the positive tendencies to get you a sale price that is better than usual.

What is the Background of Hatched.co.uk?

Armed with a 10 year experience as an estate agent and a drive to do things differently, Adam Day launched Hatched to operate online and provide customers with better price offers. The agency began its dealings in 2006.

It completed deals for over 100 properties in its inaugural years and has continued to enjoy rapid growth ever since.

Hatched has now listed more than 8,000 properties and sold more than 4,000 since its inception. They currently have a 98.5% delivery on original asking prices.

In 2015, Cornells,  the traditional estate agency known for its appetite to snap up other sale and lettings outlet, decided to sink its teeth into the online estate agency sector. It acquired Hatched for an undisclosed sum.

Hatched is a member of the TSI Customer Codes Approval body, The Property Ombudsman and other known regulatory bodies in the UK property market. They comply to the Estate Agents Act 1979 and Consumer Protection Regulations.

Are Hatched Reviews good?

TrustPilot AllAgents
There are currently more than 700 reviews on Hatch held by TrustPilot with an average rating of Great – 8.0 out of 10.

There are several recent negative reviews which seemed to come from customer service issues, poor communication, and grieviances with partner agents. These poor reviews reflects the tendency for growing pains as the agency broaden their operations 8.0/10.

AllAgents currently hold over 200 reviews for Hatched.co.uk with an average 4.54* rating.

Like TrustPilot there are several negative reviews which seem to dominate the most recent reviews 4.54/5

The Hatched reviews are positive in generaland we would recommend them to our users as a service that provide favourable solutions.

How Much Does Hatched Charge for Selling my Home?

Hatched offers three main options for customers to pick from which is typical of online estate agents. These options are:

Standard Package Enhanced Package Traditional Package
from £495 upfront* from £895 deferred* from £1,695 on completion (no sale, no fee)

If you use the conveyencer suggested by Hatched, they will likely offer you a £200 discount off their standard package. You should also be aware, however,  that they could possibly be getting a commission from the conveyencer. So it will be wise to educate yourself on comparing conveyancing quotes in order to scrutinize the whole price better.

Another important tip: you will be obligated to pay your standad or enhanced package fees even if Hatched end up not selling your property. What’s more, your payment ‘expires’ after 12 months of advertising with them. If you wish to continue advertising, you’d have to pay another fee.

You can find the breakdown of their extra fees at the tail of this page.

Where do Hatched Estate Agents Advertise my Property?

Hatched advertise on leading property advert portals like RightMove and Zoopla. They also advertise on social media as well as through traditional news networks including The Times, Sky, Metro and MSN.

You might have to pay an extra fee for a pack that normally lasts for 30days to be advertised on social media. Higher ad rankings on RightMove and Zoopla could also attract extra fees.

Hatched Estate Agent Summary

Altogether, we think using Hatched would be a good choice to ensure you get a good solution. Also, if you’re are looking to sell a property without having to pay outrageous traditional agency percentage comission-based fees, we suggest Hatched. By carrying out some duties, such as viewings, by yourself, you will be saving money yourself a couple of pennies since you don’t get to pay the agency for a job you did.

Remember, using the upfront or deferred package means you’ll be paying for services whether you get a sale or not. The catch to the no sale, no fee bundle is that it is quite expensive.

Be sure to also check reviews on third party websites and keep yourself up-to date with the current issues faced by other customers before engaging the service.

Being unable to be autonomous of traditional estate companies is quite a let down on the part of Hatched. But being owned by a mega estate agency would positively mean that their service levels are going to increase.

Here is a Full Breakdown of the Hatched Extra Fees Structure

Fixed Price

Rightmove & Zoopla Premium Display Standard Enhanced Traditional
Increases number of clicks on your listing by 35% on RightMove and up-to 50% on Zoopla. £495 Upfront £895 Deferred £1,695 Upon completion
  Standard Enhanced Traditional
Upgrade listing to Rightmove Featured Property Included Included £149
Maximizes the exposure of your listing by placing it above search results for one week and is said to increase interest up-to 100% £199 Included £199
Upgrade listing to Zoopla Featured Property Standard Enhanced Traditional
Enhances interest and notice of your property by promoting it to top of search results for a week. £99 Included £99
360×360 Virtual Reality Tours Standard Enhanced Traditional
Gives a Street View-like experience to your prospective buyers so that they can get a feel of what your property looks like before they even visit. It can be viewed from a tablet, desktop or mobile phone. £79 Included £79
Social and Digital Marketing Pack Standard Enhanced Traditional
Advertise your property on various social media platforms via paid means such as targeted Facebook sponsored adverts and Google’s pay-per-click ad campaigns. £149 Included £149
£100 Discount off our Mortgage Broker Fees Standard Enhanced Traditional
When you use Hatched to arrange your new mortgage. Not included Included Not included
24/7 Accompanied Viewings Standard Enhanced Traditional
Hatched will conduct viewings on your behalf in case you’re not available. It requires installing a key safe just outside your property to enable Hatched representatitives show buyers around. If your aim is a quick sell then they can host an open hour where six viewings can be carried out in one hour. The open hour is usually arranged on a Saturday morning and advertisements are set up in RightMove and Zoopla. £180 £180 £180
Energy Performance Certificate Standard Enhanced Traditional
Apart from Grade II Listed properties, all properties that are for sale need to have an energy performance certificate (EPC) by requirement. It lasts for 10 years. So if you happen not to sell your property, it can serve in subsequent years. £85 £85 £85

Be advised that even if you’re on the no sale, no fee (traditional) package, you will be required to pay upfront for each extra service, should you choose any, before they are rendered. The same goes for every other bundle.

Finally, getting the right service to sell your property could often be quite a drag as the property market is awash with all kinds of agencies and marketers. Choosing a genuine service provider requires a great amount of tact that is why we have taken the pains to make comb through the market and make reviews on agencies like Hatched that have shown a satisfactory level of competence despite the grievances of a few customers. So make your valuation and decide if their services suit what you need.

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